Website Credibility

Building Trust Builds your Brand

Part of making a site a success from an SEO standpoint is making it credible and trustworthy. Being trustworthy means a site is more likely to draw high-quality organic links, more likely to be mentioned in the press, and more likely to convert for consumers in your target market.

Design & other trust cues

Is the design unique? Does it help convey a sense of trust? Design is an easy way to get more people talking about your site.
Is the site easy to use? Or does it trap information under layer after layer of ads mixed with confusing navigation? If you feature ads above your content you are telling users those are more important and better than your content is.

Critical information

Do articles have publication dates and list the names of their authors on them? Anyone looking to get cited needs to make it easy for people to cite them.
Does a site have an about section and list a physical address on it? How old is the company? Lacking these details makes an organization seem less like an organization and more like a person sitting in their underwear in a basement somewhere.

Background information

Does the URL describe the offering? Is the site hosted on the name of the business or a third party URL? Being descriptive, unique, and memorable makes it easier to sell.
Does a site offer free useful information on it, or is it similar to a thousand other web sites? Why would people chose to cite this type of business over more remarkable competitors?
Does a site freely link out to other useful sites, or is it stuck thinking it owns the visitors? It is hard to look credible on the web if you never use a hyperlink to cite other sources.

Availability & user interaction

Do people have exposure to your site and a positive experience from past exposure? Do people freely recommend your web site to friends? Are media members citing your site?
Authority is not something you take, but something that is granted. Gaining authority makes it easier to gain more authority, and eventually it becomes a self fulfilling prophecy. In many instances appearing as though you are credible is more important than actually knowing what you are talking about, especially on a network that has no respect for copyright and where just about everything is freely available.

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